The SaaS integration Use Case resource page provides summaries and links to SaaS integration case studies featured on this site and found across the Web. We are always looking to add to this list. To suggest links to add please e-mail email@example.com.
Oxford Bookstores of India uses cloud platform to keep retail and web stores on same page [Information Week]
Oxford bookstores of India was looking to better support the growth of its online business channels, including web stores and e-books, but without overspending or operating separately from its retail storefronts. The company chose to use an “IT as a Service” option from consultancy Tata. While Oxford officials agree that the savings will not be immediate, they project that over the long term their investment will result in significant cost savings.
FairChild Semiconductor, a Silicon valley semiconductor manufacturer, has begun using Workday Integration Cloud, an Instegration Platform as a Service (iPaaS). Fairchild chose Workday because it helped them integrate many facets of their enterprise together without being restrictive. Fairchild was able to get data from its international branch offices and its international customer base flowing through the same systems.
King Arthur Flour Selects Oco SaaS BI For Profitability Analysis (Press release)
King Arthur Flour, producers of flour and other baking goods for about 220 years, is not afraid of technological change. The company recently implemented a SaaS Business Intelligence tool to help improve profitability analysis. The company chose Oco SaaS BI to integrate with the SAP BusinessObjects OnDemand software they already had in place.
Fujitsu completes “big bang” integration of SaaS service desk. (Press Release)
Integration services provider Fujitsu today announced the completion of a seven month integration project with UK-based energy provider Centrica. The project integrated a SaaS service desk from Service-now.com into Centrica’s existing systems. Notably, the release describes the integration as of the “big bang” style rather than a phased deployment. Most recent articles favor iterative integration, so it is interesting to see the all-at-once approach be put to use in so large a project.
Google Apps now open to New York schools (Information Week)
Teachers and administrators in the state of New York are now able to use Google Apps Education Edition. Google Apps Education Edition offers tools for schools to manage web security for staff and students, create integrated calendars to schedule use of limited school resources such as computer labs, and Google Sites is set for use in student projects or as class home pages.
City of Los Angeles migrating to Google Apps from Novell GroupWise (Information Week)
The City of Los Angeles, as of this release, has nearly finished its migration to Google Apps, according to this case study from Information Week. The city chose Google Apps in order to save money and improve collaboration between employees. The case study specifically mentions how the to Google Apps will cut down on server use, and so save the city $150,000 a year in electric bills.
Minnesota Parks and Recreation Board integrates SaaS to improve facilities management (Press release)
The Minneapolis Parks and Recreation Board (MPRB) has chosen from The Active Network, Inc., to handle ecommerce and data tasks. The MPRB uses it to gather information about visitors to its parks, schedule park events, and confirm reservations for location rentals online. MPRB was able to integrate preexisting data within Active Communities.
XM Oxygen SaaS eCommerce tool used to improve B2B integration for solar energy systems provider (Press release)
Ecommerce tool provider XM Developments implemented its XM Oxygen, a B2B integration tool, for manufacturer and distributor of solar thermal systems, Free Hot Water. The tool was installed to help meet Free Hot Water’s growing demand from solar thermal distributors and installer partners through improved ability to connect to customers via its Web store. An official at Free Hot Water says one advantage is reduced data duplication.
Matson Navigation, a large shipping company, retires its DOS and AS/400 systems and implements a Java-based integration platform. The company then moved to replace its business applications with SaaS offerings. Read how and why Matson Navigation was able to integrate its new SaaS applications, and get a wider view of the SaaS integration market.
NetSuite tackles infrastructure difficulties for printer supply and sports memorabilia shops (practical ecommerce)
In this case study, the author explains how two businesses each used NetSuite to improve sales and streamline business processes. There’s some honest evidence to support the value of SaaS integration: InkJetSuperstore.com didn’t have the budget for an in-house IT staff, and now it doesn’t need one.
T-shirt vendor Threadless succeeds with SaaS e-mail marketing (Press release)
There’s a fine line between welcomed product updates and immediately deleted corporate spam, and it seems that most companies send the latter. So that a community-driven company like funny tee-shirt vendor Threadless can succeed with e-mail marketing seems to suggest the technology can now meet the needs of the not-so-heartless. Threadless used ExactTarget, a Web-based marketing platform that integrates with Salesforce CRM, Microsoft Dynamics, Omniture and Webtrends, to create successful e-mail and social network marketing campaigns.
Healthcare information provider uses Informatica Cloud to verify data between MySQL and Salesforce.com CRM (Information Management)
HealthDetail, a provider of health care provider directories and other health care information services, used Informatica Cloud to move data as it moved between a SQL database and a CRM system. Informatica Cloud transferred data from a Microsoft Access database and added it to the Salesforce.com CRM system where it could verified, then transferred it back to the database. HealthDetail said it accelerated processes by 64% and was impressed by the breadth of functionality.